Shipping policy

Thank you for shopping at WraithGlen. We are committed to delivering your order of T-Shirts & Tops, Shorts, and Skirts in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option for all orders:

  • Standard Shipping – This is our only available shipping method. It provides a balance of cost and delivery speed for all destinations we serve.

Shipping Costs

Shipping charges are calculated based on the total weight of your order and the delivery address. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email confirmation with tracking details once your order has been shipped.

Delivery Time

Standard Shipping typically takes 5–10 business days for domestic deliveries and 10–20 business days for international deliveries, depending on your location and customs clearance. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather or carrier delays.

Order Tracking

Once your order is dispatched, a tracking number will be sent to the email address you provided during checkout. You can use this number to monitor the progress of your shipment via the carrier’s website.

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with specific customs regulations may experience longer delivery times or additional charges. If we are unable to ship to your address, we will notify you via email and issue a full refund.

Lost or Damaged Items

WraithGlen is not responsible for lost or stolen packages after delivery confirmation. If your package arrives damaged, please contact us within 7 days of receipt at [email protected] with your order number and photos of the damage. We will assist you in resolving the issue promptly.

Contact Us

If you have any questions about our shipping policy, please reach out to us via email at [email protected]. We are here to help.