Terms of service

Welcome to WraithGlen. By accessing or using our website and purchasing products, including T-Shirts & Tops, Shorts, and Skirts, you agree to be bound by the following Terms of Service. Please read these terms carefully. If you do not agree with any part, you should not use our services.

1. User Agreement

By placing an order through WraithGlen, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian. You agree to provide accurate, current, and complete information for all purchases. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity. You are responsible for maintaining the confidentiality of any account-related information; however, as we do not operate a user center, all communications regarding your order will be conducted via the email address you provide. For any inquiries, please contact us at [email protected].

2. Limitation of Liability

To the fullest extent permitted by applicable law, WraithGlen, its officers, directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of any products. This includes, without limitation, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount paid by you for the specific product giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

3. Intellectual Property Rights

All content on the WraithGlen website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of WraithGlen or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without our prior written consent. Any unauthorized use of our intellectual property may result in legal action. All product names and designs are trademarks of WraithGlen unless otherwise stated.

4. Refund Policy

We strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your T-Shirts & Tops, Shorts, or Skirts, you may request a refund or exchange within 30 days of the delivery date, subject to the following conditions:

Items must be unused, unwashed, and in their original condition with all tags attached.
Refunds will be processed to the original payment method within 7-14 business days after we receive and inspect the returned item.
Shipping costs for returns are the responsibility of the customer, unless the item is defective or we made an error in your order.
To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with a return authorization and instructions.
Final sale items or items marked as non-returnable are not eligible for refunds.

We reserve the right to reject any return that does not meet these conditions.

5. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to these Terms shall be brought exclusively in the courts located in Delaware.